Shop confidently at Kandi Kouture, making the most of our 30-day moneyback guarantee and exceptional customer service.
30-Day Moneyback Guarantee
We want you to adore your Kandi. If you're not completely satisfied with your purchase, return it within 30 days of receiving the products for your choice of a refund (minus a restocking fee), store credit, or exchange. All shipping fees are excluded.
💗 Read more about our return, refund, and exchange policy.
Exceptional Customer Service
Our customer support team consistently achieves outstanding metrics and frequently receives positive reviews. We are available from Mondays to Fridays between 9:00 AM to 4:00 PM PST and you can expect a response within 24-48 hours, depending on email volume.