We will happily accept returns on eligible Facebook orders purchased directly from Kandi Kouture within 30 days of the delivery date for a store credit minus the return label shipping fee. Facebook items eligible to be returned for store credit are sets/leotards purchased from a Facebook made-to-order posted sale and priced at $50 or more each before shipping. All custom orders are excluded. All shipping fees are excluded.
Eligible items must be unworn/ unwashed/ undamaged/ unsoiled with product tags attached. All items must be returned in the condition shipped and follow the same standards outlined in our general website returns policy.
All other Facebook items including quick ship, mystery bags, flash sale, sample sale, live sale, lots, customs, costumes, and made-to-order items priced under $50 are all FINAL SALE and are not eligible to be return for a refund, store credit, or exchange. No exceptions can be made.
To start your return, click HERE.